FAQs

All recurring questions will be answered here!

How long will it take for my delivery?

Excluding pre-orders: Your package will arrive within 3 to 7 working days for mainland France.

For pre-orders: It will take approximately 8 weeks (including production time, shipping time and the time we send your packages to you).

Where are your clothes produced?

Our clothes are mainly manufactured in Europe, Turkey and China in our partner factories, which are certified and controlled.

 How to return an order?

Upon receipt of your order, you have 14 days to return it to us at your expense to the following address:

GEARS, 25 Rue du Vieux Palais, 76000 Rouen

Please contact us in advance at the following address to arrange your return : support@sampleprojects.fr

Products must be returned in their original packaging and condition with the order number (example: #1403).

Upon receipt of your order, if everything is in order, you will then be reimbursed within 2 to 5 days.

For any further questions, please do not hesitate to contact us at

support@sampleprojects.fr or on Instagram (@sampleprojects).